We had two visits, one was to have our dryer vents cleaned and one was to have a chimney cap installed. They were on time, professional and informative. They checked our water heater and chimney, and gave us good advice. There was no evidence of the “hard sell” others have mentioned. Certainly will call them again and recommend if asked.

Barry F.

Best chimney company I have ever dealt with!!! From the office to the techs who come to your home, they are polite, courteous and customer friendly. The price for the service was more than reasonable and the work that was recommended was thoroughly explained and presented. Thanks to everyone at my new chimney company!

Dave L.

We used Boston Best Chimney because they were recommended and we were so glad we did. They were extremely helpful and took the time to explain things to us because we have never had a fireplace before.  We will definitely use them again and recommend to others as well!

Nicole B.

We used Boston Best Chimney because they were recommended and we were so glad we did. They were extremely helpful and took the time to explain things to us because we have never had a fireplace before.  We will definitely use them again and recommend to others as well!

Nicole B.

I recently bought a house and the previous owner advised me to get the chimney serviced before I used it.  The damper, or mechanism that lets air in and out was busted.  It wouldn’t really open completely, or close completely. This is a problem because you get a lot of cold air in your house during the winter.  

I made an appointment with Boston’s best chimney.  They arrived promptly, diagnosed the issue and quoted me for a fix.  They were able to replace the damper within 30 minutes or so.  While they were on the roof, they even offered to take down an old TV antenna that the previous owner left.  I thought that was a nice touch.  Service above and beyond expectations gets a 5-star rating these days.

Chris J.

Chad and his team at Boston’s Best are wonderful. He was prompt, polite and always got right back to us. He is extremely knowledgeable and fixed our chimney quickly. He took the time to explain to me how everything worked with our old fireplace and was really friendly and nice. I can’t recommend more!

Anne C.

Reviews From Google

Boston's Best Chimney
Reviewed from Google

4.2 out of 5 stars

jeff colman
jeff colman

5 out of 5 stars

posted 4 months ago

Boston Best Chimney was amazing from start to finish! They responded promptly to my inquiry, scheduled a timely inspection, provided a detailed estimate, and arranged for the job to be done within two weeks. The day of the job was incredibly smooth. Met with the site manager who explained the process and they performed a complete rebuild of my chimney in only one day for a very reasonable price. I would not hesitate to recommend them to my friends and family.

Florencia Donaghy
Florencia Donaghy

5 out of 5 stars

posted 1 year ago

This company has new ownership (so you can ignore older reviews) and I found them to be punctual, responsive, thoroughly knowledgeable, and very fairly priced. I got a liner put in for many hundreds less than other quotes. Very happy and would highly recommend.

Y F
Y F

5 out of 5 stars

posted 1 year ago

Installed a Class A metal chimney. Everything went smoothly. Very responsive and professional from scheduling to installation. Highly recommended.

Michael Putt
Michael Putt

5 out of 5 stars

posted 5 years ago

I called BBC to evaluate my chimneys and help me figure out why my entire house smelled of smoke for a week after we used our fireplace. I assumed that a good cleaning was needed because we are new to the house and have no idea when the prior owners did it. The customer service rep explained on the phone the fees for the evaluation and the cleaning itself, if it was needed, and I was given a 2 hour time frame as to when the tech would be at my door.

Andrew arrived within that time frame and fully explained to me what he was going to do after listening to my concerns about the chimney. He was able to diagnose the issue right away after looking at the relationship of a higher section of roof to the chimney opening and he gave me several options to correct the issue. It was apparent that his knowledge of how chimneys and heating systems work was very high. He was professional, thorough in his explanations, and, here is what I appreciated most: he was completely pressure free. In fact, he recommended some tactics I could use to try and correct the problem before I invested in any alterations. I am confident that I will need to take his advice and make some alterations to keep my house smoke free during fireplace season, but I was impressed that he didn't come across too strong. He kept everything clean and was very considerate of my house as well. When the time comes for any further chimney work or cleaning, be assured I will be calling Andrew directly, he left his cell # to use on my invoice. Top notch service.

Woods Hill Table
Woods Hill Table

5 out of 5 stars

posted 1 year ago

Fast, reliable, friendly and trustworthy. We've been working with these guys for two years and not a single problem!

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